We are available by phone, fax, mail, web contact, or in person at our office from 7:30 a.m. to 5:30 p.m. Monday–Thursday (closed Fridays and major holidays). Our lobby is temporarily closed to the public; however, curbside service is available by appointment. Web contacts are only monitored during business hours. For the most up-to-date outage information visit our Outage Information page.
Call our 24-hour phone line in case of an emergency or outage.
- 24-hour Emergency Phone: 503-362-3601
- Office: 503-362-3601
- Automated Payment Line: 503-362-3602
- Fax: 503-371-2956
- Office Hours: 7:30 a.m. to 5:30 p.m. Monday –Thursday
- Office Address: 633 7th Street NW, Salem, Oregon
- Mailing Address: PO Box 5588, Salem, Oregon, 97304-0055