We are available by phone, fax, mail, web contact, or in person at our office from 8:00 a.m. to 5:00 p.m. Monday through Friday (closed major holidays). Our lobby is temporarily closed to the public; however, curbside service is available by appointment. Web contacts are only monitored during business hours. For the most up-to-date outage information visit our Outage Information page.
Call our 24-hour phone line in case of an emergency or outage.
- 24-hour Emergency Phone: 503-362-3601
- Office: 503-362-3601
- Automated Payment Line: 503-362-3602
- Fax: 503-371-2956
- Business Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday (closed major holidays)
- Business Address: 633 7th Street NW, Salem, Oregon
- Mailing Address: PO Box 5588, Salem, Oregon, 97304-0055