Temporary Suspension of Disconnection and Late Fees

March 18, 2020

Salem Electric is closely monitoring information from the Centers for Disease Control (CDC), and federal, state, and local agencies regarding the Coronavirus (COVID-19). For the health and safety of the communities we serve, Salem Electric has temporarily closed the office lobby to the public until further notice. Representatives are still available by phone or email during regular business hours.  

To further support members impacted by COVID-19, Salem Electric is temporarily temporarily suspending disconnects for inability to pay and late fees. If a member is having difficulty paying their bill in full or on time, we encourage them to contact us at 503-362-3601 to set up a payment plan. Those who need additional financial assistance may qualify for our Winter Heating Assistance Program. To learn more visit SalemElectric.com.  

We are committed to delivering safe and reliable electric service to our members. As we respond to the COVID-19 pandemic, we are focused on maintaining a healthy workforce so that we can provide the reliability and service members expect. We will continue to keep members updated of any changes through Facebook and our website, SalemElectric.com.